Interlibrary Loan

When you make a request, we'll borrow it from another library system. This is called Interlibrary Loan (ILL).

If the title came out within the last year or it's a movie, audiobook, or eBook:

• Suggest a title for the Library to buy

If the title is older than a year or it's a journal article or microfilm:

• Request an Interlibrary Loan

Occasionally, we will have only one copy of a title. If it is marked lost, billed, or missing, you may request the title through our Interlibrary Loan service, because although we still own a copy of the title, it is unavailable for checkout with no ETA on availability.

We cannot get the following via Interlibrary Loan:

• New books (within one year of publication)
• Any item we own or have on order, including reference books
• Audio-visual materials: ebooks, audio downloads, CDs, books on tape, videos, DVDs, or computer software
• Rare or fragile books
• Materials from the National Archives
• Materials from libraries outside of the continental U.S.

Genealogy materials are the hardest to obtain. Sometimes the library that owns the material will not lend the item, but might copy the index or pages with specific names. If you have a specific family name in which you are interested, please put it on the request form.

Occasionally, we will have only one copy of a title. If it is marked lost, billed, or missing, you may request the title through our Interlibrary Loan service, because although we still own a copy of the title, it is unavailable for checkout with no ETA on availability.

To borrow via Interlibrary Loan (ILL), you have to be in good standing with the Library.

• You have to have a regular, full-service library card to use ILL
• You must owe less than $5 in fees
• You must be a Pima County resident

You are limited to three (3) Interlibrary Loan requests at a time (including Interlibrary Loan items currently checked out). This can be a combination of items, such as 2 books and 1 photocopy article, or 3 books.

You may not request two identical editions of an item at the same time.

Interlibrary Loans can't be renewed.

Interlibrary Loans must be returned to the same library where you picked them up.

There is a 3-day grace period. Late fees for overdue books are 50 cents per day, with a maximum of $10.00. Charges for lost or damaged books are billed to you at whatever rate the lending library charges.

Books by Mail patrons are not eligible to use the Interlibrary Loan service, although they may choose to coordinate with a friend or family member who is eligible. Bookmobile patrons may utilize the service themselves only if they select a PCPL branch location to pick up and return their ILLs.

In most cases, this service is free. We cover all shipping and processing charges. However, sometimes the library that owns the material charges a lending fee or copying cost. These costs are your responsibility. If a library charges a fee, we will notify you in advance for your approval.

When you put in an Interlibrary Loan request, the pickup location is automatically set to your home library (ILLs are not allowed to be picked up through the pickup lockers). If you want to pick up an Interlibrary Loan request at a different library, please ask a staff member to change your home library.

When you put in an Interlibrary Loan request, the pickup location is automatically set to your home library. If you want to pick up an Interlibrary Loan request at a different library, please ask a staff member to change your home library.

Interlibrary Loan (ILL) requests won't show up in your account, but you will get notified by email or mail when the ILL comes in. Once you check it out, it will show up in your Checked Out list.

If you want to make sure that we got your request, please call Infoline at 520-791-4010 and staff can check on your request. Please have your library card ready when you call.