Confused about where your digital notices are coming from and where to borrow titles when your notices arrive? Here's everything you need to know.
First, a little background. OverDrive is a digital content service we use to offer our patrons ebooks, downloadable audiobooks, and magazines. The Library's OverDrive catalog is available online at pima.overdrive.com without downloading Libby. Libby is the mobile app built by OverDrive. All the same content, two different access points.
Notices from OverDrive
For users of OverDrive, notifications will come by email and look like this:
Clicking on Holds will take you to pima.overdrive.com where you can borrow your reserved digital item in your browser. If you use the Libby app but you still receive email notices from OverDrive, please see below to learn about push notifications from Libby.
Notices from Libby
If you use the Libby app and want to receive push notifications on your mobile device, you must sign up for those in the app. Here's how:
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Tap the Menu icon, then Notifications (under "Settings"). - If prompted, allow Libby to send push notifications.
- Choose how to be notified for each event: Ignore (no notification), Shelf notice (in-app notification), or Notification (push notification).
If you use Libby but prefer email notifications, disable push notifications for the app in the Settings on your device.
Emails from Libby look like this and have a link to open the app where you can borrow your digital title.
For more information about notifications from OverDrive/Libby, please visit these links from Libby Help:
Managing notifications (This article includes a short how-to video)
